Privacy Policy for Fuelcard Store Ltd

Fuelcard Store Ltd (“Fuelcard Store”, “we”, “us”, or “our”) is committed to protecting the privacy of our customers and users of our website, mobile applications, and other online services (collectively, the “Services”). This Privacy Policy describes how we collect, use, and disclose information about you through our Services.

Information We Collect

We collect information about you when you use our Services, including:

  • Personal Information: We may collect your name, email address, postal address, telephone number, and other contact information when you create an account, purchase a fuel card, or contact us for support or assistance.

  • Payment Information: We may collect your credit card information and billing address when you purchase a fuel card or pay for other products or services through our Services.

  • Usage Information: We may collect information about your use of our Services, including the types of fuel cards you purchase, the dates and times of your purchases, and your location.

  • Device Information: We may collect information about the device you use to access our Services, including the device type, operating system, and IP address.

How We Use Your Information

We may use the information we collect about you to:

  • Provide, maintain, and improve our Services;

  • Process your transactions and provide customer support;

  • Communicate with you about your account and transactions, including sending you emails and other notifications about your fuel card;

  • Help protect the safety and security of our Services and our customers;

  • Comply with legal and regulatory requirements;

  • Help us better understand and serve our customers.

Disclosure of Your Information

We may share your information with third parties for the following purposes:

  • To service providers and business partners who assist us in providing our Services, such as payment processors, customer service providers, and marketing partners;

  • To comply with legal and regulatory requirements, such as responding to subpoenas or requests from government authorities;

  • To enforce our rights or defend against legal claims;

  • To protect the safety and security of our Services and our customers.

We may also share non-personally identifiable information, such as usage statistics, with third parties for business or research purposes.

Security of Your Information

We take reasonable measures to protect your information from unauthorized access, use, or disclosure. However, no internet or email transmission is ever fully secure or error-free. In particular, email sent to or from our Services may not be secure. Therefore, you should take special care in deciding what information you send to us via email.

Changes to Our Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of any material changes by posting the new Privacy Policy on our website or by other means.

Contact Us

If you have any questions or concerns about this Privacy Policy or our information practices, please contact us at enquiries@fuelcardstore.co.uk or by mail at Fuelcard Store Ltd, 49 Crosby Road North, Liverpool L22 4QD